Wallet (electronic wallet) is a tool for storing and managing financial funds on the Internet.

Data Controller means the person who determines the purposes and methods of collection and/or processing of information/Personal Data. In accordance with the purpose of this Privacy Policy, we are the controller of Your Personal Data. If you have any questions, please contact us at: support@bitexpert.pro.

Personal Data Subject (or You) is any natural person who uses the Wallet and is the subject of Personal Data collection.

Personal Data is data about any natural person who can be identified using this data.

Account - a set of information provided by the User, necessary for identification of the User when entering the Site, information for authorization and accounting. This is a username or email address and a password.

Processing is any procedure or set of procedures performed with Personal Data, such as collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, disclosure by transmission, distribution or otherwise making available, matching, erasure or destruction, whether by automated means.

Third Party is a natural or legal person, government body, agency or institution, other than the Personal Data Subject, which, under the direct control of the Data Controller, is authorized to process Personal Data;

The Site is a website operated by BITEXPERT and available at: https://bitexpert.pro

1. The processing of your Personal Data is necessary for the performance of the Agreement with you, the User of our Site and Services - General Regulation on the Protection of Personal Data, Article 6(1)(b);
2. The processing of your Personal Data is necessary for the fulfillment of legal obligations - General Regulation on the Protection of Personal Data, Article 6(1)(c);
3. The processing of your Personal Data is necessary to comply with the legitimate interests of both BITEXPERT and you as a User and Subject of Personal Data - General Regulation on the Protection of Personal Data, Article 6(1)(f). Especially:
   1. To ensure the security of BITEXPERT systems, as well as to monitor performance, errors and troubleshooting;
   2. To improve the performance and usability of BITEXPERT.

1. Support and provision of BITEXPERT services to you;
2. Providing you with access to the use of the Services using the Site, supporting you while using page-privacy, improving the Site;
3. Increasing the number of Services available to you, when possible and appropriate;
4. Our compliance with legal and regulatory requirements, compliance with our policies and obligations, including, but not limited to, disclosure of information in accordance with any requests by law enforcement and/or regulatory authorities, in accordance with any applicable laws, regulations, rules, orders, judicial or government regulations;
5. Providing you with information or Services at your request;
6. Performing actions for which we have received your consent, as well as for any other reason and to achieve any purpose specified in the Purpose of the collection of Personal Data.

   Types of personal data	Time and method of collection	Purpose and/or method of use	Legal basis for processing personal data
   Phone number	During registration/login/verification	To register you as a new Client/To protect your account with two-factor authentication	Consent of the Subject of the collection of personal data/Compliance with the agreement
   e-mail	During registration/login/verification	To register you as a new Client/To protect your account with two-factor authentication	Consent of the Subject of the collection of personal data/Compliance with the agreement
   Documents for identification of a natural person, subject to your consent to their provision 3.6.1. Identity card issued by the state (passport, driver's license, passport number, information specified in the driver's license or taxpayer identification number); 3.6.2. Confirmation of registration address; 3.6.3. Photo and video.	In the process of verification	To fulfill KYC requirements, in order to verify the identity of the Client	Consent of the Subject of Personal Data Collection/Compliance with Legal Obligations
   Data about your device for using the site BITECHPERT: 3.6.4. The information that was sent by your device at BITEXPERT; 3.6.5. Information about the use of the site BITEXPERT including the type and version of the browser used when accessing the site BITEXPERT; 3.6.6. Information about the device you use, including device model, operating system and version, unique device identifiers, and more; 3.6.7. The IP address used to log in to the site BITEXPERT; 3.6.8. Addresses of sites from which you were redirected to the site BITEXPERT, as well as the addresses of the sites to which you transfer from the site BITEXPERT, the source from which you go to download the site BITEXPERT (if possible); 3.6.9. Public data disclosed by you BITEXPERT; 3.6.10. Public addresses of blockchain networks; 3.6.11. Unique hash of the User; 3.6.12. Other personalized traffic data.	When using the services provided by BITEXPERT using the site	For the purpose of the security of the User's Account and the fulfillment of the requirements of the policy of prevention and countermeasures against the legalization (laundering) of proceeds obtained through crime, the financing of terrorism and the financing of the proliferation of weapons of mass destruction. The User's data is also used to protect the User from automated abuse, such as "spam", "phishing" and DDos attacks.	Consent of the Subject of the collection of personal data/Compliance with the agreement
   Actions performed in the Account User: Exchange operations; Transaction history; Terms of orders; Orders created; User account status and notifications; Default currency and language; Time zone.	When using the services provided by BITEXPERT using the site	For the purpose of security of the User's Account and fulfilment of the requirements of the policy of prevention and counteraction to legalisation (laundering) of proceeds of crime, terrorist financing and financing of the proliferation of weapons of mass destruction.	Compliance with legal obligations/ Fulfillment of the terms of the Agreement
   Cookies	When using the BITEXPERT website	In order to improve the quality of services provided. You can easily delete any cookies that have been created at any time in the Cookies folder in your browser settings. You can configure your browser to automatically refuse all cookies, or to provide information about the location of the folder where they are stored.	Consent of the Subject of Personal Data Collection / Execution of the Agreement
   Information voluntarily provided by you during communication with the Technical Support Service.	When using BITEXPERT services using the site or in the process of providing you with support.	If necessary, contact you for the purpose of providing answers to your requests, comments and/or suggestions, as well as for the purpose of improving the quality of the Services provided. We store this data for as long as is necessary to provide you with quality feedback.	Consent of the Subject of Personal Data Collection / Execution of the Agreement

1. In the process of collecting and storing data, our main priority is to facilitate the use and improve the quality of our Services and offers.
2. In order to simplify your use of BITEXPERT Services, we have created a Database in the KYC ecosystem, the creation and use of which fully complies with the General Data Protection Regulation (GDPR), legislation and Personal Data Protection Rules.
3. We ensure the protection of the KYC Ecosystem Database through appropriate physical, technological and organizational security measures. Access to the KYC Ecosystem Database is restricted by setting certain access rights.
4. We do not sell your Personal Data and do not transfer them to third parties, except for the cases specified in this Privacy Policy. Your Personal Data may be disclosed only to the extent expressly permitted by page-privacy and this Privacy Policy.
5. On a contractual basis, we engage qualified specialists (third parties) in order to ensure the safety, legality of the collection and processing of Personal Data, which are part of the Database of the KYC ecosystem.
6. Placing your Personal Data in the KYC ecosystem database, as well as their transfer to third parties, is carried out only with your consent, which we ask from you. Thus, you give your consent to the transfer of Personal Data to third parties in accordance with the Agreement concluded with the third party data service provider. If you do not give your consent, please do not use BITEXPERT services.
7. We may provide your Personal Data to the following third parties:
   1. To external services or authorities when such transfer is necessary to comply with legal obligations applicable to us or to protect your vital interests;
   2. To other third parties, including foreign business entities, to ensure the provision of services to you.
8. When disclosing your Personal Data, we take all necessary steps to ensure that these third parties undertake to maintain confidentiality and ensure the preservation of your Personal Data. Disclosure is carried out in accordance with the requirements of the law, including the conclusion of a data processing agreement and in accordance with our instructions, current legislation, regulations and to achieve the goal set by us, as well as to ensure appropriate security measures.
9. Your data, both public and personal, may not be sold, shared, transferred or given to another company without your consent and for any reason, except to provide the Services you have requested and to improve the quality of the Services provided.

1. We store your Personal Data only for the necessary period of time in accordance with the purpose of data collection and in accordance with the requirements of the law. When Personal Data and other information is no longer needed, we apply procedures to destroy, delete, erase or convert it into an encoded format.
2. You can delete all Personal Data at your own request. You may withdraw consent and/or request deletion of Your Personal Data at any time by contacting us at support@bitexpert.pro
3. In cases provided by law, we reserve the right to store / process Personal Data in accordance with the specified purpose of their storage / processing without limitation of the term of storage and processing.
4. Withdrawal of consent and/or deletion of Your Personal Data deprives You of the ability to use certain functions of the BITEXPERT site
5. We will delete your data without unreasonable delay if one of the following reasons applies:
   1. Personal Data is no longer necessary to achieve the purpose for which it was collected or processed;
   2. You have withdrawn the consent that gave us the right to process data (in the absence of other legal grounds for processing);
   3. You object to the processing of your Personal Data (in the absence of other, more valid and legal grounds for processing);
   4. Personal Data was processed illegally;
6. Personal Data must be deleted if it is necessary to fulfill a legal obligation under the legislation of the European Union or a participating country applicable to the Data Controller.
7. Your Personal Data may be stored if it is necessary to fulfill our legal obligation, or for the purpose of protecting your vital interests or the vital interests of another natural person, in accordance with the General Regulation on the Protection of Personal Data, Article 6(1) (c).

1. Security of Personal Data is a top priority for us. To protect and ensure the security of Your Personal Data collected through the Site and mobile application, we have implemented appropriate physical, electronic and organizational procedures. Actions we take to ensure the security and protection of your data include:
   1. Two-factor authentication;
   2. Access control;
   3. The ability to continuously ensure the confidentiality, integrity, availability and stability of our Services;
   4. The possibility of timely restoration of access to Personal Data in the event of a physical or technical failure. User Account and/or passwords have been compromised, please immediately block your User Account and contact us by email at support@bitexpert.pro

Some functions and requirements of our service allow the transfer of your data to third parties who are Service providers and are located outside the European Economic Area. In the event that the country in which such Service providers are located is not able to provide an adequate level of protection under the provisions of the General Data Protection Regulation, such data transfer will be carried out in accordance with the standard data protection provisions adopted by the European Commission or with the assistance of other appropriate protective mechanism.

1. You have the right to:
   1. get confirmation of the fact of processing of your Personal Data and get access to the data, if such processing takes place. We will provide you with a copy of your Personal Data;
   2. change and correct your Personal Data at any time, and therefore you are responsible for the accuracy of the Personal Data provided;
   3. require us to transfer your Personal Data, as well as the right to ask us to limit the processing of your Personal Data and / or delete it in the event that the data retention obligation is not established by law;
   4. object to the processing of Your Personal Data and/or withdraw consent at any time, without prejudice to the legality of the processing based on consent before its withdrawal;
   5. to delete your Personal Data.
2. The legal basis for processing personal data in the European Economic Area (EEA) is set out in the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete or restrict the use of your Personal Data.
3. If you are a resident of the European Economic Area (EEA), you have certain data protection rights set out in the GDPR:
   1. The right to access, update or delete the information we hold about you. When possible, you can access, update or request deletion of your Personal Data. If you cannot perform these steps yourself, please contact us at the following address: support@bitexpert.pro.
   2. Right of rectification. You have the right to correct your information if this information is inaccurate or incomplete.
   3. The right to object. You have the right to object to the processing of your Personal Data.
   4. Right of limitation. You have the right to request that we restrict the processing of your Personal Data.
   5. Right to withdraw consent. You also have the right at any time to withdraw your consent to the processing of Personal Data, which we used to process your data.
4. You can exercise your rights by contacting us at support@bitexpert.pro.
5. If you would like to receive information about your Personal Data that we hold and would like it removed from our systems, please contact us: support@bitexpert.pro.
6. You have the right to file a complaint with the relevant authorities. For more information, please contact your local European Economic Area (EEA) Personal Data Protection Authority.

1. The Wallet is not intended for use by persons under the age of 18 ("Children").
2. We do not knowingly collect Personal Data from persons under the age of 18. If you are a parent or guardian, and you know that your Children have provided us with Personal Data, please contact us: support@bitexpert.pro
3. If we become aware that we have collected Children's Personal Data without confirming parental consent, we will take the necessary steps to delete that information.

1. We may change, modify, delete or supplement this Privacy Policy at any time.
2. Any such changes shall be effective from the moment of publication on the Site or in the mobile application, if available. The effective date indicated at the top of the Privacy Policy informs you of the latest version of the Privacy Policy.
3. Your continued use of the Wallet and/or the Site signifies your acceptance of such changes and your consent to the processing of Personal Data in accordance with the latest version. If you do not agree with such changes, do not use BITEXPERT services

1. Any matter related to this Privacy Policy, the collection, use and disclosure of Personal Data or access to your Personal Data that is required by law (or would be subject to such consideration if the storage took place in the relevant EU Member State) , should be sent to the e-mail box support@bitexpert.pro
2. If you wish to file a complaint regarding the processing of your Personal Data, please contact us in the first instance at support@bitexpert.pro, and we will endeavor to fulfill your request as soon as possible.